Parallels Drawn Between Hospital Patient Experiences and Employee Satisfaction

8

There have been many studies conducted in a variety of industries linking job satisfaction and customer satisfaction, and all seem to point in one direction: there is a distinct correlation that when happy employees provide services to the public, customer satisfaction prevails.

In an extensive study performed in a major New York City Hospital in 2006, an Employee Engagement Advisory Committee was created to gather feedback from all areas of the hospitals workforce. These areas included administrative and non-clinical staff, service personnel, nurses and physicians and all were asked their own evaluations of employee loyalty and retention. This feedback enabled the committee to identify the hospitals strongest and weakest areas in job satisfaction which lead them to a better understanding of how to motivate involvement and effort.

Another important topic undertaken by the advisory committee was on Employee Engagement.
After many forums and hundreds of comments were gathered, it became concisely clear that engaged employees at their hospital make personal commitments to their jobs and take pride and in their entire organization and the care of their patients.

Just as patient care is adversely affected when poor morale and job satisfaction are inherent, particularly in the nursing industry, that level of care is positively impacted when nurses are given more decision making power and have a strategic role in the care of their patients. Follow-up patient surveys have proven that nurses who are encouraged to take a more active role in their jobs, have higher levels of patient safety and fewer medical errors recorded.

The most commonly used methods in the Health Care
Industry promoting employee engagement and retention are:

– Management accessibility and leadership styles
– Organizational communication
– Recognition programs
– Company reputation
– Empowerment in decision making
– Access to training, resources and opportunity

Hospital Administrators who incorporate policies of employee well being and engagement while on the job, report that they are encouraged and satisfied when they see the reductions in recruitment and retention costs, a dramatic reduction in absenteeism, along with lower patient costs.

Valley General Hospital Will be Smoke Free

10

Valley General Hospital campus is a smoke free from January 2011. Valley General the last hospital in Snohomish County which prohibited smoking completely.

“If people want to smoke, they will have to go outside the campus”, stated Monica Sylte, hospital representative.

At present, the hospital prohibits smoking within 50 feet of hospital entrance; this is more limited than stipulated by the state law.

“Current smoking huts on the back side of the campus were pulled down as soon as the ban on smoking on hospital property takes effect,” Sylte stated.

Signs are placed both inside and at the entrances of the hospital, informing visitors and patients that they dont have the right to smoke on the property.

Swedish/Edmond was the first hospital in Snohomish County, to prohibit smoking on its property. The hospital introduced a completely ban in 2006.

“The majority of people seem to accept these restrictions,” stated Nancy Wood, chief nurse at Swedish/Edmonds.

The hospitals policy was implemented after the states voters accepted firm measures which took effect in 2005.

The state prohibits smoking within 25 feet of doors, windows and also in bars, cafes, restaurants, bowling and other establishments.

“Valley General was thinking for some time to take this step. But changes in chief executives delayed the whole process,” stated David Anderson, who conducts the hospitals smoke-free committee.

The hospitals off-campus drug and alcohol treatment center that may cure more than 36 patients will not be covered by this regulation.

“In present we are still analyzing all advantages and disadvantages of this regulation. We do not want that the given anti-smoking policy to become a barrier to people who are thinking to receive an adequate treatment at our center,” he added.

Anyone who will try to smoke on the hospital territory receive a reminder of the new regulation, Anderson stated.

“We dont want to make it something threatening. We will give a card to those people, who smoke. On this card they will find special created places where they can smoke,” he said.

Swedish/Edmonds did the same, when they introduced a complete ban on smoking on the territory of hospital campus.

“In Valley General work more than 500 employees. Till now, I havent heard from workers any complain or opposition related to this ban,” Sylte said.
Valley Hospital and Medical Center in Spokane was probably the first hospital in the state which made its campus smoke-free, tacking the action in 1991, according to the Washington State Hospital Association.

How Do I Find A Suitable Animal Hospital Las Vegas

3

Finding a suitable animal hospital Las Vegas really should not be too much of an ordeal. Remember that as the city of Las Vegas grows from strength to strength, the need for practically all kinds of services also rises incrementally at the same time. This includes pet related needs as well; as the populations grows, naturally there is also a large population which keeps pets. For them, there is a constant need for pet related items, be it food or medical care. Therefore, if you are on the lookout for a suitable animal hospital in Las Vegas, you need not look any further than the Internet; remember that there are platforms galore, offering a wide range of diverse information on animal hospitals in the city, including their location, the services that they have on offer, the doctors that are available there and so on. Eventually, there should be nothing which would be amiss with these online properties.

Is There an Animal Hospital Las Vegas?

Of course there are quite a few animal hospital Las Vegas. Remember that besides private pets, there are many animals in the city which have been kept as livestock or for the milk that they produce. Naturally, just as the pets at home are prone to all kinds of diseases or illnesses, the same is true for these other animals as well. That is the reason, you will in fact find more than just one solitary animal hospital in Las Vegas; you must not forget that Las Vegas lies in a location of relative isolation. That is why, it has to subsist in a state of reasonable self sufficiency which of course includes the ability to provide for medical care to animals as well. Thankfully in recent times we find that the overall care in this regard has improved considerably with the sensitivity of people in this matter also getting much better.

Look for a Good Animal Hospital in Las Vegas

Pet owners recognize the important role played by the veterinary doctors in ensuring the overall well being of their pet animals. Animal hospital Las Vegas is many and the veterinarians there are responsible for keeping the pets of their customers hale and hearty. You can keep in mind the specific requirements of your pet animal before searching for a good animal hospital Las Vegas. You can select a suitable vet based on how well he/she interacts with your pet animal. The veterinarian selected by you should be extremely compassionate and sensitive to the needs of pets while giving it care or treatment. As fellow animal lovers, the veterinarians atLas Vegas animal hospitals are committed to giving your pet all the care and support it needs so that it can enjoy life to the best extent possible. Giving your pet the best possible care is the top most priority of animal hospitals inLas Vegas.

Umc Hospital In Las Vegas Clearly Doesn’t Understand Emtala Rules

20

We currently have another wrongful death lawsuit, however this one involves 2 hospitals that displayed the same negligence. The suit is against UMC Hospital in Las Vegas, as well as Valley Hospital in Las Vegas.

The suit alleges the plaintiff, Roshunda Abney came in to the hospital with severe stomach pains and essentially, the hospital said they were to busy to help here. Both hospitals turned her away saying they were to busy to help her.
There are many scenarios that could definitely come up in trial. Many many he said, she said situations. However, the major isssue is EMTALA Rules. Basically these are the rules that determine how every hospital must conduct business, especially when someone is in pain. In a brief conclusion of the rules states that the hospital may not create a hostile environment in which causing a patient in pain to leave the hospital. Basically, all people with pain must be looked at first if in your hospital, and you have to be nice.

A major issue here is, the nurse was clearly rude to the plaintiff, and rude to the other patients according to witnesses. However, the major issue is that Roshunda Abney was pregnant, and subsequently delivered the baby on her own and the baby died.

Valley hospital is also in the suit claiming their nurses were rude and making unprofessional remarks, which seems to be heightened because they had the chance to correct the wrongduing of UMC hospital, but instead decided to make it worse.

The moral of the story here is Healthcare in America is in serious peril. The true feeling and understanding of the atmosphere during both exchanges at each hospital will never be known. But it leads to an interesting feeling of helplessness when a person is hurt. The hospital should be the safest, most reassuring place to be when you are hurt. Instead it has turned into a tense fight for control. Hospitals proving they are in control, in which they clearly are, and the patient in a panic for their safety and sometimes life.

If only these healthcare places could remember what they are in the business for. They way I understand it, healthcare is designed “Protect and promote the health of patients and the public.” Hmm epic fail here!

Investors Clinic Knows To Invest In The Right Places

15

Investors Clinic a leading property consultant in India puts their money where their mouth is, this is a very old saying and if you are wondering that how is it related with Investors Clinic then the best way to elucidate the aforementioned statement is to observe the upcoming real estate projects that Investors Clinic is promoting. One of the most talked about upcoming project is Amrapali Zodiac in Faridabad, Noida and Ghaziabad Expressway. Like Investors Clinics other projects, Amrapali Zodiac also has a unique selling proposition that is difficult to resist. Amrapali Zodiac in sec- 120 is a residential township located next to Noida Special Economy Zone. Investors Clinic could easily assess the high amount of returns that an investment in this township would give and are all gung ho about this project. Amrapali Zodiac is not only strategically located to the special economic zone but is also very close to the golf course and the proposed metro station. The expressway on which Amrapali Zodiac is coming up will soon be completed and will connect Faridabad, Noida and Ghaziabad-the three important places that comprises the Delhi NCR region. Statistics say that the proposed metro station will be just 5 km away from Amrapali Zodiac. Other important landmarks of the national capital region are also at a fleeting distance from the township- sector 50 in Noida is just 5 km away, the Noida golf course is at a hop away distance of 7 km and the very happening Atta Market of Noida in sector 18 is also just 9 km away.

The special economic zone will be housing offices of all the top notch corporate houses and the worth of the entire area is growing up by leaps and bounds. The land value of this place is sky rocketing and an investment today will always reap benefits tomorrow. If we observe then we will notice that the other projects in which Investors Clinic is promoting have something unique. A clear example is the Supertech Eco Village in which flats are available at a start-up price of 9.8 lacs.

Hair Transplantation Technique and peri operative course in the hospital

9

Male pattern baldness or Androgenic alopecia is a common problem where the patients are misled by improper marketing by beneficiaries. Male pattern baldness follows a genetic pattern commonly. However the onset could be advanced by external factors like improper nutrition, unhealthy parlour procedures, dandruff, cheap shampoos etc. Hair Transplantation Chennai as a result in permanent restoration lost hair surgically. Hair transplantation does not halt the on-going hair loss. Therefore medical management is an essential part of hair restoration procedure. Patients experiencing early thinning or hair loss should start medical treatment. Currently there are only two FDA approved medication in various combinations. This included Minoxidil and Fenestride. These medications help to prevent hair loss by blocking the action of androgens on hair follicles and also increase density by converting more hair follicles into growth phase.

Hair Transplant Chennai is performed to restore hair over areas of baldness. It is not advisable to perform hair transplantation while there is excessive hair fall. Attempt to increase the density during periods of hair fall may only hasten the hair fall.

Hair transplantation is done as a single day surgery under local anaesthesia. Patient may be requires to report to hospital two hours before the surgery and can leave the hospital soon after surgery. The two commonly performed techniques include the so called -Strip Method- and -FUE-. The results from both techniques would be the same. Advantage of FUE is that it is scar less and less painful postoperatively. The disadvantage is the time consumed and larger donor area preparation needed.

In both the technique the donor area is the posterior scarlp region. Harvested hair is transplanted into areas of hair loss like implanting a plant. The shaft seen outside may fall of in two weeks and hair growth resumes after four month. During the period of regrowth medical management is essential to prevent further hair loss and enhance growth of the transplanted hair.

In Strip method only the strip to be harvested would be trimmed while in FUE method area trimmed depends on the number of grafts to be harvested. Patient would be expected to have antiseptic wash and prophylactic antibiotic before surgery. Blood pressure must be under control. Post operatively patient may be allowed to wash hair from the third day. In strip method sutures have to be removed after two weeks.

About the Author :-

Dr Jayanthy Ravindran offers complete solution to restore youthful and healthy hair, Hair Transplant Chennai she is Cosmetic Surgeon Chennai, Hair Transplantation Chennai combining both surgical and medical management. She aims to help patients being misled by various options marketed to restore lost hair. She has travelled extensively to study hair biology and treatment options available in leading centres in the world.

Physician Credentialing Is Vital to Hospital Operations

13

Physician credentialing is often one of the more onerous duties in hospital administration, but it is vital to the institutions operations and business. The physician credentialing process ensures that health care providers are certified to provide the services required by the hospital. While some providers see it as a troublesome paperwork exercise, it is, in fact, insurance on the hospitals part that those who are employed in patient care have proven that the utmost standards of care will be practiced on a daily basis.

Keeping records is not glamorous work but it is essential. Attention to detail and making sure that all the paperwork is in order and up to date means that physician credentialing professionals need to stay on top of timelines and deadlines and be cognizant of the requirements of various medical specialties. Continuing education units need to be tracked and filed, board certifications need to be verified, and physicians, who are often focused on treating patients, need to be reminded when requirements are due.

Beyond making certain that physician credentials are updated with state agencies and governing bodies, physician credentialing staff ensure that physicians are credentialed with insurers and other third party payers. The Medicare and Medicaid programs require applications to be filed and updated before physicians can treat these beneficiaries for reimbursement. New physicians looking for employment need to be checked against a CMSs Disqualified Provider List to guarantee that they are allowed to be employed by the hospital. The penalties for allowing a disqualified provider to treat patients are severe and a hospital cannot afford to be negligent in this matter.

Besides federal and state health care programs, the private insurance market has its own requirements. Each insurance company has its own standards for participating in the plans it offers. Proof of education, experience, malpractice coverage, and legal history needs to be submitted to each commercial insurer according to their set standards and format. Physicians who are not enrolled in commercial insurance plans are considered out of that plans network and patients will receive reduced benefits or not be covered at all for received services. This is a drag on the hospitals revenue stream and can influence patients decisions on where they receive their care.

Physician credentialing is a multi-faceted process that entails maintaining and updating documentation regarding a physicians current qualifications. It is not something that can be neglected. It needs to be performed by trained professionals who understand the process and its value not only to each individual health care provider to the larger institution as a whole.

Characteristics Of A Good Dental Clinic

2

Going to the dentist is not always what we expect to do everyday especially if we have bad experience with one. It is important to choose a clinic that will make us comfortable and deliver the service we want because we associate some of our traumatic childhood experiences to visiting a dental clinic. Here are some pointers in choosing the right dental clinic that will give you good service:

1. Friendliness A clinic where you will enjoy an atmosphere of lighthearted and friendly communication. No one likes to be around a grump. Professional and people skills are the qualities considered by the clinic in choosing their staff.

2. Gentleness Let’s face it, dental work is difficult for many people. If you or one of your family members falls into this category, expect relief to be provided by this clinic since they don’t choose their client; they cater to all. They will also provide care tailored to your individual needs, designed so you might experience a feeling of protection and higher rest at all your appointments.

3. Competence & Skill The dentists take their profession seriously like a Richmond dentist and with a passion to deliver high quality care that lasts, looks great and feels good. Choose a clinic where its staff and doctors are undergoing continue study to deliver an ever-improving quality of care and apply new techniques and method implemented by the dental community.

4. Your Time They value your time. Seeing you promptly at your reserved appointment time and complete your treatment quickly and in as few visits as possible are the efforts they make to give you satisfaction of their service. They are also taking their time to answer your questions and importantly they are listening to your concerns. Before signing anything they inform you of your diagnosis and any needed treatment and why you need it.

5. Complete Facilities At One Location One location means all the services you need are available and you don’t have to run all over town to see multitude of doctors. A good clinic should have all the services needed by their client to have continuation of care and develop trust.

6. Friendly, Gentle Dentistry Good dentistry is not just excellent clinical skills and state-of-the-art equipment but establishing lasting relationships with patients based upon mutual trust and open communication. All the staff must be highly qualified in their fields: dentist, assistant, hygienist and clerical support. They are all completely dedicated to caring for patients with the highest quality service possible. The result is an atmosphere of friendly competence where you can get the sort of care you need to keep your teeth healthy for life.

7. Satisfaction They are committed to providing you with the kind of service you paid for. They deliver results not just making promises. Your satisfaction must be their goal.

There you have it, find a clinic now and flaunt that beautiful smile you have like cared by a good dentist like dentist Richmond.

The Plethora Of Benefits Of Hospital Management Systems (hms)

2

According to experts in the Info Tech sect, hospital management systems (HMS) are designed with an aim to improve the overall quality and management of medical care and hospital services and management. Hospital management softwares have simplified the process bringing about improved patient care, technology specific cost control, and security. Nevertheless, going in to a hospital it solution, make sure to inculcate it with significant planning to observe maximized results.

Why opt for a hospital it solution?

The growing competition is one of the major concerns in the business world, and hence it is critical for every organization to make every effort and embrace new technology as and when it comes. The growing need and demand for such software’s has brought about a competitive angle to this field. However, once installed, it is crucial for businesses to follow the software life cycle process at each stage to meet the mark of perfection.

How do hospitals benefit from software’s?

1) These software’s permit hospitals to handle their day-to-day chores smoothly maintaining a no error objective.

2) Provide them with more time to meet the ideal customer service mark and similarly attract new clientele.

3) Hospital information system helps the hospital to serve the fast growing number of patients in a more convenient, efficient and cost effective manner.

4) It helps improve reorganization of operations as well as operational control.

5) It computerizes the process of assembling, retrieving patient information enabling them to increase their reply time to meet the patient demands.

6) Assures well-timed and precise patient information and lends support in clinical audit.

7) It also reduces the patient wait time by making the access to medical reports simple and quick.

8) Billing becomes an easier process as it gives automatic redeployment of charges related to various charges including, bed charges, food and beverages, telephone charges, lab test charges, medicines required, consultation charges, etc.

9) Hiring Hospital Management software improves cost control as it tends to improve efficiency as well as productivity, cutting down on extra cost related issues.

10) Security at its best! Hospital it solutions are secure databases that can be accessed only by those who have the access information about the same.

An undeniable fact is that such customized software’s provide services across all industries. Some of the major ones include Retail, Pharmaceuticals, Travel, Banking, BFSI, Hospitality, etc. Nevertheless, the most common example is hospitals, as the success rate of these software’s has hit new heights, making it a new age paradigm. Making use of such customized software solutions in hospitals has brought about excellent results in quality as well as overall hospital management.

Delivering a seamless service to your patients is something that should top your agenda as a hospital. Bring bout that finesse and watch the leap your hospital can make through these Hospital management software’s in just a short time span.

Hair Transplantation At The New You Clinic Bangalore

8

The advancement in medical field has led to the development of different procedures through which you can get thicker hairs on your head. People need to resort various hair transplantation surgical techniques and through which they can get rid of bald areas. This is a reliable and genuine method and patients can get this medical surgery done at the new you clinic. Here are few instructions that patients are expected to follow at Best Hair Transplant clinic.

a) Patients are requested that they should avoid using arthritis medications and aspirin before three days of surgery.
b) You need to shampoo your hairs on the day of hair Transplant surgery at Bangalore and avoid using any hair spray.
c) Patients are recommended that they should take their normal meals before the hair transplantation surgery takes place.
d) You need to take prior appointments from the hospital and make the requisite payments.
e) When hair transplantation surgery has taken place, then you need to avoid taking any alcoholic beverages or it can result in excessive bleeding.
f) Patients should avoid doing any physical exercises or weight-lifting or this can cause swelling on your hair follicles.

These are some of the post and pre-operative hair transplantation instructions that should be followed.

The latest techniques that are followed at Hair transplant clinic in India are- Follicular unit extraction and follicular unit transplantation techniques. FUE method is extensively used when patients need to cover only small portion of their head. It is a hair transplantation technique in which follicular units will be taken through donor area. This is an effective way of restoring your hair and it is beneficial in terms of cost. Strip technique is also known as FUT technique. This is a conventional method of hair transplantation and it makes use of dissecting microscopes. This is one of the Best Hair Transplantation in Bangalore and it is used when larger portions of your head are to be covered. The results of both this technique have been effective in restoring the bald areas with hairs and patients have given positive feedback for the same. In case of any questions or query, patients are requested to contact with specialists and doctors at the new you clinic.